Tascam When will you fix it

[Andreas Franke]

Getting really angry. How much time Tascam will need to fix their problem with their US-20x20 drivers for the W10 Creators Update? This really sucks! RME drivers? Work. Behringer U-Phoria. Work. Focusrite drivers? Work. Tascam drivers? FCK! GET YOUR WORK DONE!!!


http://tascam.com/product/us-20x20/overview/

 

[cmaffia]

It's not Tascam's fault that you didn't do your homework. Had you followed the standard practice of checking driver support for all your devices prior to executing a major OS upgrade, you would have learned that Tascam discovered this issue prior to Creator's release. How angered you are and how quickly Tascam resolves the issue is irrelevant when:

1. They warned and recommended to avoid the upgrade at this time.
2. They provided a workaround.

Please consider changing the inflammatory title of your thread.

 

[Andreas Franke]

1. They didn't warned on the European Site, where European customer like me are around and they still do not until today.
2. Their workaround doesn't work stable. Latency glitches after random times.

And no, I will not change my title of my thread.

 

[cmaffia]

That's fine. I will do it for you. Did you do a system image backup before upgrading? Again, there is due diligence on a user's part when upgrading to a major OS release.