Us-2x2: No sound through "mixing driver" playback device

Discussion in 'USB PC Audio Interfaces and Control Surfaces' started by Trav, Oct 10, 2016.

  1. Trav

    Trav New Member

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    us-2x2 (ex- owner)
    So I have this device running on Windows 10, with all drivers and firmware are up to date as of this posting. I use both speakers and phones to listen to audio, and I am only using the USB connection from my PC as an audio source.

    There are 3 playback devices shown in the Windows sound control panel:
    "Speakers (Mixing Driver 1 for Us 2x2)",
    "Speakers (Mixing Driver 2 for US-2x2)", and
    "Speakers (US-2x2)"

    Here's the problem: I can get sound if I select "Speakers US 2x2" as the default playback device, but If I select either Mixing drivers 1 or 2, I get nothing. The volume meter in control panel does show activity through these devices. This applies whether I'm using headphones or the line out. I'd really like to get this "mixing driver" device to work so that I can have control over the volume through the PC, rather than having to manually turn knobs to control it. Strange thing is this used to work just fine for the past month since I've owned it, but something triggered this problem and I have no clue what it is.

    I double checked all the applicable monitor balance and volume knobs. I also uninstalled/reinstalled the device and all drivers multiple times. Anyone able to provide some insight? Thank you for reading.

    Edit: Also worth noting.. it worked flawlessly before with Ableton Live 9, but now I get a lovely "audio device engine is off. please choose an audio device" message. Then when I attempt to choose the US-2x2 I get a "failed to open" message.
    Last edited: Oct 10, 2016
  2. ryan harrison

    ryan harrison New Member

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    I am having the same issues, as of late. even tried working around it via asio4all2.13, and NOTHING. I sure hope someone has some sort of answer to this. @Trav I wish you the best of luck.
  3. Trav

    Trav New Member

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    Thanks for the reply Ryan. I ended up exchanging it since the return policy was running out and I never heard back from Tascam tech support. Picked up a Scarlett 2i2 and it's flawless.

    Hopefully Tascam reads these forums once in a while. They really need to step their support game up.
  4. CDNTech

    CDNTech New Member

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    I just updated my Windows 7 to the newest V2.0 control panel and lost a lot of functionality. I thought this was related, but it was the sound IN that was the problem. It seems that this update introduces a number of problems. It insists on having the ASIO processing in the signal chain, but if you have nothing running (say using Audacity or Skype), then you get no microphone input. I can't for the life of me figure out how to change the sample rate anymore, like I could from the panel before.
  5. OJK Tardis

    OJK Tardis New Member

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    one more problem with 2.0 versions : changing the buffer size e.g. from 128 to 256 samples in the Tascam US2x2 Control Panel does ONLY apply the changes when you change the audio driver to something else and back to Tascam US2x2. same goes for the Tascam US2x2 Device Manager. very annoying.
  6. Jdionca

    Jdionca New Member

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    Any answer Trav, anyone ?
  7. Jered McKenna

    Jered McKenna New Member

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    Hi everyone. I've been seeing these scattered reports about driver issues regarding the US 2x2 all over, including mine. My solution has been to switch back to driver 1.30 (or any other earlier driver that has the older looking interface) and things work as they should. However, still, it's annoying to have 3 different devices listed in my device list. I, also, bought the focusrite scarlett 2i4, and it's just so simple and easy. c'mon tascam, how can you be so so good, but so so bad at the same time?
  8. Lautaro

    Lautaro New Member

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    Try driver version 1.02, with that version there is only one device, us 2x2, and it works! So they ruined the driver after that version
  9. Thiago Moreira

    Thiago Moreira New Member

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    Same problem here. I own a US 1x2 and Mixing Driver works great on Windows 8.1 But on windows 10 I just get sound if i choose Speakers US 2x2.
  10. max_null

    max_null New Member

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    I had this problem before with Windows 10. You need:

    1. install lastest software/firmware for your tascam device

    2. read firmware/software logs abour version 1.30 (2016.07.01) https://tascam.com/downloads/products/tascam/us-2x2_us-4x4/E_US-2x2_US4x4_Ver2_11.txt

    3. read about Exclusive Mode in Windows Sound Preferences https://help.uaudio.com/hc/en-us/ar...e-Exclusive-Mode-in-Windows-Sound-Preferences

    4. C:\Program Files\TASCAM\US-2x2 & US-4x4 Driver\ -> "US-2x2_US-4x4_SettingsPanel_old.exe" -> you can change sample rate