US 4x4 Firmware update reboot error

Discussion in 'USB PC Audio Interfaces and Control Surfaces' started by FBJJ, Jun 18, 2018.

  1. FBJJ

    FBJJ New Member

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    US 4x4
    Hi everyone.
    I just unpacked my newly bought US 4x4 and ran the Firmware update software. I got a "reboot error" message, that repeats over and over. The device does not work with any sequencer or audio software.

    Windows 10, 64 bit, updated.

    I am quite angry about this. What can I do to solve this problem? Thanks in advance.
    Chittakon likes this.
  2. FBJJ

    FBJJ New Member

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    Update: the point is that the firmware update messed something up since, for example, the USB light has stopped blinking at all (which, before the attempted firmware update, did). I tried to use old drivers but as I said the problem lies elsewhere. Is there any way to do a factory reset?
  3. Chittakon

    Chittakon New Member

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    Tascam us 4*4
    Hello l have a same problem can you solved it already?
  4. FBJJ

    FBJJ New Member

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    hi, after some days they updated this page saying "do not update the firmware". too late for me I guess. I contacted the Italian support agency but they haven't replied to my emails so far

    https://tascam.jp/int/support/news/5536
  5. FBJJ

    FBJJ New Member

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    They gave a solution on the same page I linked before. Cheers