I bought US 1×2 but it's not working!

Discussion in 'USB PC Audio Interfaces and Control Surfaces' started by Ashraf Taha, Mar 26, 2020 at 1:25 AM.

  1. Ashraf Taha

    Ashraf Taha New Member

    Joined:
    Thursday
    Messages:
    1
    Likes:
    0
    Gear:
    Tascam us 1x2
    Hello, I have Windows 7 64-Bit, bought US 1x2 audio interface and followed the instructions written on the manual including downloading the drivers from Tascam website. When I connect the unit to the computer, I get the driver : 'US 1x2' , which is different than the downloaded drivers: 'Mixing driver 1 for US 1x2' and 'Mixing driver 2 for US 1x2'. So far I think everything is going very well, right?

    The thing is, when I open the setting panel, it says: Device is not connected, and when I try to choose the device on Ableton it says: 'Failed to open audio device'

    When I go to control pannel -- sound-- recording, the device is enabled there but there is no input signals shown despite the face that I'm connecting a synthesizer to it!

    I tried to change the usb port\cable but nothing changed, what should I do? Please help me, I've been trying for a week now since I bought it!
  2. Eti Lau

    Eti Lau New Member

    Joined:
    Feb 2019
    Messages:
    9
    Likes:
    2
    Gear:
    Tascam Us-16x08