TASCAM US-800 not compatible with new mainboard/CPU?

[gandalf1122]

Hey I just built a new PC with Windows 10. I know that this OS is not compatible with the device. However, it worked on my old PC which was also running Windows 10!
The problem is that randomly in an online game, while talking to my friends via skype etc. my PC crashes with the bluescreen "IRQL_NOT_LESS_OR_EQUAL". It is totally random. Sometimes 1 hour sometimes 4 hours. So the US 800 Works flawless, but not "forever". I plugged it in the USB 2.0 port. Why is this problem occuring now? Has any of you similiar problems? It is not since the Creators Update 1709, also tried the Update before and reinstalled Windows 10 with the same SSD. The TASCAM Service hotline was not helpful at all unfortunately.

Old PC Specs:
Mainboard: GA-Z77X-D3H Mainboard
CPU: I3770k Intel
RAM: DDr3 4x4 GB


Here my new PC Specs:
Mainboard: MSI B350 Gaming Pro Carbon
CPU: Ryzen 5 1600 @3,8ghz oc
RAM : 16GB G. Skill DDR4 Ripjaws 3200mhz @2933mhz



These are the USB Controllers:
AMD USB 3.0 extensible - Hostcontroller -1.0
AMD USB 3.0 extensible - Hostcontroller -1.10
ASMedia USB 3.1 extensible-Hostcontroller
Generischer Superspeed-USB Hub(Superspeed)
Generischer Usb Hub
US-800 Controller
USB-Root-Hub (USB 3.0)
USB-Root-Hub (USB 3.0)
USB Verbundgeräte...

 

[Samuel]

I'm having the exact same problem with my US-800. Hoping someone might have a solution. I love this interface and really don't want to have to buy a new one.

 

[AL Furlow]

any update to this matter?