FW-1884 isn't recognized by Macbook Pro

[smith]

Hi everyone, my Tascam FW-1884 isn't recognized by my macbook pro when I plug it in. I've downloaded the drivers, is there anything else I am supposed to install? When I plug it in nothing pops up on my computer and the firewire light on the 1884 doesn't light up. Is there anyone else out there who successfully uses their FW-1884 with a Mac?? Do I need a firewire card with TI chipset? My Macbook pro is from mid 2012. Anyone have any suggestions? I need help! Thanks

 

[yamahadrums]

Do not plug and unplug the firewire cable when the computer is turned on. You can blow out the chip. When you start FW-1884 does it blink 3 times?

 

[smith]

I may have plugeed/unplugged while it was on before

 

[smith]

sorry, I by accidentally submitted my last reply without finishing what i was saying... as i said I may have plugged/unplugged it while it was on before and when I turn on the FW-1884, everything blinks once. What chip might I have blown?

 

[yamahadrums]

FW chip.

 

[smith]

The firewire chip in my computer?

 

[yamahadrums]

No, FW-1884 chip.

 

[smith]

Is there a way to see if I have blown out the chip?

 

[yamahadrums]

You can connect it to another compter to see if it will be recognised. If not it's very likely the FW chip has to be replaced.

 

[smith]

I tried with a PC and I downloaded all the drivers and everything and plugged it in and for a second the firewire light was on and then it turned off. I looked at the soft LCD thing and it said it was connected, when I turned the 1884 off it said it was disconnected. So it seemed like it was recognized by the computer but the firewire light didn't stay on.

 

[yamahadrums]

Send it for repair.

 

[smith]

Does anyone service it? I thought it was discontinued