Hi dvize,
thanks for the query, hope you don't mind wading your way through my lengthy ramble ;-)
I initially wondered if my US366 was faulty. Turned out it wasn't and I'm betting yours isn't either. My problem involved INPUTS but this reply could be useful to your OUTPUT problem. I haven't had the time to check.
Mine performed great just plugging in 2 mics to the XLR sockets (inputs 1 and 2) but, like everybody else, when I applied a signal to the analogue phonos (which showed correctly on the US366 mixer panel as inputs 3&4) there was no input activity in Cubase. I tried two different computers, two different OSs and two different DAWs and still got the same problem.
I then had a burst of inspiration and decided to try setting Cubase to receive a signal on inputs from ch5 and 6 which, as you know would normally correspond to the digital inputs. Lo and behold it worked! Then I tried feeding in a digital signal via toslink cable to inputs 5 and 6 on the US266 and they showed up in Cubase as 3 and 4!
I was then left guessing that possibly the driver software is somewhere at fault, which explains why 3&4 appear as 5&6, and vice versa. Both firmware and drivers are version 1.02. I tried 'downgrading' the drivers to the earlier ones found on the CD but got the same result.
So, I emailed Tascam and this is what they said.
Dear Mike,
Thank you for contacting Tascam U.K.
The issue you have noted is intentional:
The reason is easy:
Input 1 and 2 as well as the digital input are available always, independent is analog 3+4 are used as Inputs and Outputs.
Whilst we would have used 3+4 for the Analog Inputs and they were selected as Outputs, Cubase would have only Inputs 1+2 and 5 +6 available instead of 1-4. So it was decided to have the “fixed” inputs (Analog 1+2 and the Digital In) assigned to 1-4 in Cubase and the additional Inputs (Analog 3+4) to 5+6.
If this is confusing, you can change the settings for the Cubase Arrangement in the VST connections by swapping Inputs 3+4 with 5+6
Kind Regards
************************************************
My reply to this was as follows.
Dear Joe,
thanks for getting back promptly and explaining the reason. As you describe it, it makes sense but is hardly intuitive. I fiddled about for best part
of 2 days before contacting you and if this information had been part of the printed manual, for example, then I'd have got it sorted out with less
effort and time spent. Hope you find this comment constructive.
Best regards,
Mike.
What I really felt like saying was, given that your explanation is correct, why didn't you then simply label the rear panel digital inputs 3 and 4 instead of 5 and 6 to avoid any confusion. But that seemed like I didn't believe him ;-)
Hope this makes sense.
Good luck and best regards, Mike.
