Hi. I'm new to the forum and cannot find an answer to my problem so trying here before sending my DP-32SD in for repair.
I have a problem that doesn't 'appear' to be detrimental to recording quality and would be grateful if any members can try the following on their DP32 and confim that I have a fault.
1 - Attach a condensor mic to any input and assign that input to any channel. A dynamic mic has the same effect but of course the level is lower so harder to demonstrate.
2 - Keep trim control at zero (Fully CCW)
3 - Turn on phantom power
4 - Select record on the channel
5 - Speak into the mic and observe the channel meter. If the trim is set to zero I don't beleive there should be anything registering on the channel. No level is seen on the stereo track.
6 - Turn up the fader for the track and yhe level appears on the stereo track and in the headphones / monitor.
So that is the problem, that a fixed level of input is bypassing the trim controls. Trim still works and I can set the level appropriately to just under peaking. With trim set to zero, the send effects are still applied so it is as though the trim controls don't go down to zero but only about 40%.
I have opened a case with Tascam but they weren't very helpful.
I have tried factory reset from the Preferences menu and have upgraded to software version 1.06 0018.
I'd be grateful if anybody could try this on their system and confirm I have a faulty unit.
Thanks in advance. The attached picture demostrates the above.
I have a problem that doesn't 'appear' to be detrimental to recording quality and would be grateful if any members can try the following on their DP32 and confim that I have a fault.
1 - Attach a condensor mic to any input and assign that input to any channel. A dynamic mic has the same effect but of course the level is lower so harder to demonstrate.
2 - Keep trim control at zero (Fully CCW)
3 - Turn on phantom power
4 - Select record on the channel
5 - Speak into the mic and observe the channel meter. If the trim is set to zero I don't beleive there should be anything registering on the channel. No level is seen on the stereo track.
6 - Turn up the fader for the track and yhe level appears on the stereo track and in the headphones / monitor.
So that is the problem, that a fixed level of input is bypassing the trim controls. Trim still works and I can set the level appropriately to just under peaking. With trim set to zero, the send effects are still applied so it is as though the trim controls don't go down to zero but only about 40%.
I have opened a case with Tascam but they weren't very helpful.
I have tried factory reset from the Preferences menu and have upgraded to software version 1.06 0018.
I'd be grateful if anybody could try this on their system and confirm I have a faulty unit.
Thanks in advance. The attached picture demostrates the above.