US2X2 - audio output very weak

Discussion in 'USB PC Audio Interfaces and Control Surfaces' started by ry1633, Nov 18, 2018.

  1. ry1633

    ry1633 New Member

    Joined:
    Jan 2014
    Messages:
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    Gear:
    Tascam US600
    I just installed my new US2X2 on my Windows 10/64 bit laptop. I've noticed a few things:

    1. It only runs on USB power if there are no other USB devices plugged in - as soon as I plug in another like a USB hard drive or something, the interface dies.

    2. When it is running, the audio output through headphones or speakers is very weak. I have all volume settings on the interface and in Windows maxed out and it only sounds like I am getting 40-50% volume at best.

    I think I need to run this off of a power supply. Is there anything else I need to check?