Brand new DR-40X

[NedSouth]

Songwriter here, needing handheld recorder. Unboxed DR-40X, inserted microSD and batteries, held the HOME button, as instructed, set the date and before I could set time, the unit reverted to a "welcome" screen, a graphic DR-40X and some moving musical notes. All other buttons are inoperable. I tried menu, Enter, every button on the machine and the screen remained the same. I took out the batteries and SD card and waited then re-installed batteries and card, pushed the HOME/Power button and a new, screen: TASCAM DR-40X came up with turning tape reels behind the text. No control does anything. Has anybody out there run into this? I admit, I'm a songwriter, not a recording engineer and sure I am digitally challenged, but this seems bizarre. No such behavior is mentioned in the manual. Help!

 

[killyourdog1973]

Did you have the Hold switch on!?

 

[lingling-o]

This is exactly the behavior I got yesterday on my brand new DR-40X when using a brand new Samsung PRO Ultimate 128 GB SDXC card. The problem is either that the card is bad or incompatible. My two Samsung EVO Select 128 GB micro SDXC cards (both also brand new) work just fine. Any attempt to use the PRO Ultimate card caused the whole thing to lock up solid, and the only thing I could do was remove the batteries.