DR-22WL frozen during firmware update.what shall I do

Discussion in 'Firewire PC Audio Interfaces and Control Surfaces' started by kevinbla, Dec 19, 2020.

  1. kevinbla

    kevinbla New Member

    Joined:
    Dec 2020
    Messages:
    5
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    Gear:
    DR-22WL
    Dear all,
    Stictly following the updating prodecures, I was updating firmware from system V1.22 to 2.13 (wi-fi v1.02 to v2.00), and the device went frozen right after the process started, at PHASE 1 writing... [01/07]...
    After 10 hours with USB power source, there is no further process and no response...
    What should be the correct procedures to deal with the situation ? What will be consequences if power it off or take out the battery?
    Thank you very much in advance for your kind advice!!!!
    Kevin
    P.s. I am updating the firmware, due to an issue that the device totally freezes when the WIFI button is pressed. Hoped updating the firmware might help solve the problem.
    Last edited: Dec 19, 2020
  2. kevinbla

    kevinbla New Member

    Joined:
    Dec 2020
    Messages:
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    Gear:
    DR-22WL
    My DR-22WL is still on. Any suggestion would be greatly appreciated!!!
  3. kevinbla

    kevinbla New Member

    Joined:
    Dec 2020
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    Gear:
    DR-22WL
    Seached all available mannuals, and found no single line on this kind of update issues. :(
  4. kevinbla

    kevinbla New Member

    Joined:
    Dec 2020
    Messages:
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    Gear:
    DR-22WL
    Further informatoin: I was using battery as power source at the beginning. I pluged in the USB power cord after 7 hours of non progress, fearing the power down might lead to firware update failure and turn my device into a dead body:-(
  5. kevinbla

    kevinbla New Member

    Joined:
    Dec 2020
    Messages:
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    Gear:
    DR-22WL
    Update: I've contacted the retailer who in turn called TASCAM. According to the retailer, Tascam Tech guy will look into the mater next Monday. I am asked to keep the USB power source on till a viable solution is found:-(
    Logrinn likes this.
  6. FloW

    FloW New Member

    Joined:
    Mar 2021
    Messages:
    3
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    Gear:
    DR-44WL
    Hi Kevinbla,

    did you have any news for your problem. I have a DR-44WL with exactly the same problem. Device freezes at Phase 1 Writing [01/07].

    BR
    FloW