Help-Problems using Model 24 as an interface with DAW

[tomyg]

Hi, Any help would be much appreciated.
When my Model 24 is connected to my PC (fully updated running Windows 10) via the USB, the connection is made as evident by the music/utility files folder being displayed on the PC but the Tascam model mixer setting panel is stating 'Device is not connected' is which is clearly not the case.
Further when the USB Storage setting is opened the message 'USB Fs mismatch' is displayed on the Tascam but I'm running at 44kz/24bit for both my DAW (Cakewalk) and the Tascam so the bit rates are the same.
Just to add to the confusion, when I close the USB Storage setting, the Tascam model mixer setting does display my unit and confirms its sample rate and that I'm running the latest firmware version.
I'm stumped as I simply don't know what to do to resolve this problem. Many thanks for any assistance you can offer, Tom UK

 

[Andrew Squires]

Exact same problem here my friend.
Have you come up with any answers??

 

[Andrew Squires]

@tomyg Did you get your daw issue sorted??If so how please?

 

[Tyrine Haywood]

I had a similar issue with connecting it to my DAW. First, you gotta make sure the selector switch on the Tascam is on PC. You won't hear any sound otherwise. Second, the interface is turned off when USB/Storage is activated. This menu option is for the sole purpose of transferring files back and forth between the pc and Tascam. Third, you gotta make sure your DAW settings are set for ASIO. It seems the interface will not function if any other interface option is selected. Hope this helps

 

[Andrew Squires]

Thanks Tyrine.Awesome.Im rockin now!Ta