Remote for Daw Control Does not work

Discussion in 'TASCAM DM-3200 & DM-4800' started by Mike Simms, Mar 31, 2023.

  1. Mike Simms

    Mike Simms New Member

    Joined:
    Jan 2022
    Messages:
    2
    Likes:
    3
    Gear:
    DM 3200
    Hello,
    I have a Tascam DM 3200 that I have had for about 2 years. I have been using it as a Daw controller for Logic with no issues. The last time I turned it on, the Daw control does not work. I have replaced the Firewire and Usb cables, they both connect with no issue.
    If I press the button for Tracks 1-16 - the buttons on the tracks lights up and the pans light up.
    If I press the button for Tracks 17-32 the buttons on the tracks lights up and the pans light up.
    If I press the button for Tracks 33-40 the buttons on the tracks lights up and the pans light up.
    If I press the button for BUSS and AUX the buttons on the tracks lights up and the pans light up.
    When I press the remote button, nothing happens. No lights, even when I have it connected to my MacBook.

    I did open up the unit and reset it a few times. But it stil l is having the same issue.

    Has anyone heard of this? I am very new to this but I just purchased a Tascam tr-8 and I wanted to work that into this board for recording and playback.

    Any help would be greatly appreciated....

    Thanks!
  2. mixerizer

    mixerizer Active Member

    Joined:
    Dec 2021
    Messages:
    232
    Likes:
    96
    Gear:
    DM-24, DM-4800, X-48
    Hiya, did u make sure u have the control surface setup done right? U may need to delete what’s there and recreate it. This pdf describes a Dm-3200 w out of date version of logic, but should be similar enough (edit: add the additional extender on port 7 if u use a Dm-4800)

    https://tascam.com/content/downloads/products/34/dm3200_logic_v110.pdf
    Last edited: Apr 1, 2023
    Mike Simms likes this.
  3. Arjan P

    Arjan P Veteran

    Joined:
    Oct 2012
    Messages:
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    From:
    Netherlands
    Gear:
    DM3200 IFFW
    For a DM3200 that would be Mackie Control for Port 6 and Port 5.
    Mike Simms and mixerizer like this.
  4. Mike Simms

    Mike Simms New Member

    Joined:
    Jan 2022
    Messages:
    2
    Likes:
    3
    Gear:
    DM 3200
    Thank you all for your help. I truly did not have the Mackie Control setup up correctly. Since reading the manual I have been able to setup my Tascam tsr-8, my adat Machine and live recording.
    Thank you for your input and support. This is a great forum!!
    -mjk-, Arjan P and mixerizer like this.