US-20x20 DAW audio crackles then stops until driver reset

[andy999]

Hi all,

I'm hoping for some help troubleshooting a problem I've been having since I got the US-20x20. I suspect it's a problem with the driver, but reinstalling doesn't fix it and I'm a little out of my depth.

I'm using the 20x20 as my interface with Ableton Live. When I boot up live, it works fine for a few minutes, then the audio starts to crackle for 5-10 seconds and then cuts out entirely. The meters in Live continue to move, but they don't seem to be responding to a signal - they just bobs up and down repetitively.

I can temporarily restore the audio by going to audio settings and deselecting then reselecting the US-20x20 ASIO driver, but the problem repeats itself in pretty short order.

I'm using Windows 10, which I've installed over the top of a previous Windows 7 install. I had the same issue on Windows 7.

Any help greatly appreciated!

 

[Globolos]

Hi,

Same issue for me. US20x20, win10, firmware & drive up to date.
Have you solved your problem ?

Used with Cubase 10.5 pro.
I can play for 10 or 20 minutes, and then sound goes off, and automatically back after 1 second approx. Like an automatic reset.

Best Regards