US-20x20 DAW audio crackles then stops until driver reset

Discussion in 'USB PC Audio Interfaces and Control Surfaces' started by andy999, Dec 1, 2019.

  1. andy999

    andy999 New Member

    Jul 2018
    Hi all,

    I'm hoping for some help troubleshooting a problem I've been having since I got the US-20x20. I suspect it's a problem with the driver, but reinstalling doesn't fix it and I'm a little out of my depth.

    I'm using the 20x20 as my interface with Ableton Live. When I boot up live, it works fine for a few minutes, then the audio starts to crackle for 5-10 seconds and then cuts out entirely. The meters in Live continue to move, but they don't seem to be responding to a signal - they just bobs up and down repetitively.

    I can temporarily restore the audio by going to audio settings and deselecting then reselecting the US-20x20 ASIO driver, but the problem repeats itself in pretty short order.

    I'm using Windows 10, which I've installed over the top of a previous Windows 7 install. I had the same issue on Windows 7.

    Any help greatly appreciated!