Windows 10 US-2x2 Driver Problems

Discussion in 'USB PC Audio Interfaces and Control Surfaces' started by SparkyNZ, May 2, 2022.

  1. SparkyNZ

    SparkyNZ New Member

    Joined:
    May 2022
    Messages:
    3
    Likes:
    0
    Gear:
    US-2x2
    I recently moved from a Windows 7 machine to a new Windows 10 machine. I downloaded and installed the following:

    us-2x2_us-4x4_fw_v101_win.zip
    us-2x2_us-4x4_settingspanel_v400_win.zip (with DRIVER)

    I cannot get Cubase or Renoise to use the US-2x2 ASIO driver. Both applications report the error "No Device".

    In Device Manager I can see two US-2x2 entries but one has a Code 10 error:

    [​IMG]

    [​IMG]

    Non-working:

    [​IMG]


    Working:
    [​IMG]

    Are there supposed to be 2 US-2x2 drivers? The one with _03 on the end works, the one with _00 on the end does not.

    Reinstalling the driver software and updating the firmware didn't help.

    Can somebody please tell me how to fix this.
    Last edited: May 2, 2022
  2. spantini

    spantini New Member

    Joined:
    Jul 2020
    Messages:
    64
    Likes:
    24
    From:
    Florida, USA
    Gear:
    US-2x2 DP-03SD
    I have the same interface and I don't know why there are two drivers listed. One thing you may want to try is making sure it's USB cable is plugged into one of your computer's USB 2.0 ports - not a 3.0.
  3. SparkyNZ

    SparkyNZ New Member

    Joined:
    May 2022
    Messages:
    3
    Likes:
    0
    Gear:
    US-2x2
    @spantini Just tried the USB2.0 port on the back - still showing 2 devices.

    I think it's time to get rid of it and move to Focusrite. Apparently they support their products.
  4. JanJan

    JanJan New Member

    Joined:
    Oct 2021
    Messages:
    2
    Likes:
    0
    Gear:
    US-2x2
    Just disable the Microsoft driver in the Device Manager and you'll be fine. For some reason Windows Update forces a install of their driver every time you boot the OS. It is crap and I don't know why but if you disable the MS driver it wont bother you anymore
  5. SparkyNZ

    SparkyNZ New Member

    Joined:
    May 2022
    Messages:
    3
    Likes:
    0
    Gear:
    US-2x2
    I gave up on it and sold it. Bought a Focusrite Scarlett instead - no problems whatsoever.