Windows 10 US-2x2 Driver Problems

[SparkyNZ]

I recently moved from a Windows 7 machine to a new Windows 10 machine. I downloaded and installed the following:

us-2x2_us-4x4_fw_v101_win.zip
us-2x2_us-4x4_settingspanel_v400_win.zip (with DRIVER)

I cannot get Cubase or Renoise to use the US-2x2 ASIO driver. Both applications report the error "No Device".

In Device Manager I can see two US-2x2 entries but one has a Code 10 error:

Non-working:

Working:

Are there supposed to be 2 US-2x2 drivers? The one with _03 on the end works, the one with _00 on the end does not.

Reinstalling the driver software and updating the firmware didn't help.

Can somebody please tell me how to fix this.

 

[spantini]

I have the same interface and I don't know why there are two drivers listed. One thing you may want to try is making sure it's USB cable is plugged into one of your computer's USB 2.0 ports - not a 3.0.

 

[SparkyNZ]

@spantini Just tried the USB2.0 port on the back - still showing 2 devices.

I think it's time to get rid of it and move to Focusrite. Apparently they support their products.

 

[JanJan]

Just disable the Microsoft driver in the Device Manager and you'll be fine. For some reason Windows Update forces a install of their driver every time you boot the OS. It is crap and I don't know why but if you disable the MS driver it wont bother you anymore

 

[SparkyNZ]

I gave up on it and sold it. Bought a Focusrite Scarlett instead - no problems whatsoever.