DP24-SD freezing

Discussion in '2488 and DP-24/32 Digital Portastudios' started by Karl Brandt, May 11, 2022.

  1. Karl Brandt

    Karl Brandt New Member

    Joined:
    Aug 2018
    Messages:
    30
    Likes:
    12
    Gear:
    DP-24
    My DP 24 has been freezing/locking in mid operation. Several times it was after a Mixdown (it would not then go to Mastering) I have to unplug, replug, restart.

    I have current Firmware and the SD card has been in use for over a year, and is about 1/3 full.

    Any similar problems/suggestions?

    Karl Brandt
  2. Tom Boyles

    Tom Boyles Member

    Joined:
    Oct 2021
    Messages:
    36
    Likes:
    57
    From:
    Southern Oregon USA
    Gear:
    DP-32SD, DP-32, A2340SX
    Sorry to hear you're having trouble with your DP-24SD. My first thought would be, not based on any previous experience, is that although the card may be operating properly, there may be an area of the card is being accessed and getting hung up and casing the Portastudio to halt its operation.

    I would back up the card to a computer (as soon as possible) and possibly try formatting it. Then copy content back to it and try again. At best, try another card to see if that keeps DP-24SD working.
    -mjk- and Mark Richards like this.
  3. Mark Richards

    Mark Richards Well-Known Member

    Joined:
    Dec 2017
    Messages:
    956
    Likes:
    1,021
    From:
    Somewhere Near Nashville
    Gear:
    DP-24, 40-4 MTR, M3 Mixer
    Didn't you have similar issues in 2018, 2019, and 2020? How did you resolve them back then? I'm wondering if there might be an underlying cause.

    Look in the "Equipment Related Tips" sticky thread index for SD card issues and how to address them.

    If the cause/solution isn't in that sticky thread, then take Tom's advice; or export the tracks for each song to a computer and import to a new TASCAM tested/approved SD card.
    Last edited: May 15, 2022 at 9:55 AM
    -mjk- likes this.
  4. Phil Tipping

    Phil Tipping Moderator Staff Member

    Joined:
    Feb 2016
    Messages:
    797
    Likes:
    711
    From:
    West Wales, UK
    Gear:
    dp-32sd
    Try running the 'delete unused' function on the song (Menu, Song). Not running this regularly is a common cause of lockups, especially if you do lots of retakes or punch-ins. Note that it will also delete the history for that song so make sure you're happy with the current state before you do it.
    Just for interest, before you do this, take a look at the song folder using a computer. If you see hundreds of ZZ files, this is an indicator that 'delete unused' will be beneficial. (do not delete them using the computer though!)
    Tom Boyles and -mjk- like this.