Help!! connectivity problems with imac to dm3200 protools 11


New Member
Aug 27, 2013
Gear owned
dm 3200

Been a long time I was a newbie with the sx1 about 7-8yrs ago.. now I have a tascam dm 3200.. and im struggling!! LET'S GET to it!!!

Late 2012 Imac mountain lion10.8.4 osx
thunderbolt from imac with thunderbolt to firewire adapter. 800 to 400 cable to dm3200 firewire card mk11 version

protools 11 software with 003 rack available if it will help. (Firewire too)

When I first hooked up I had to update firmware to 1.7 on on dm3200

firewire card says "OK"
And also says "no cable"
It will say say offline for 2 seconds then go to "no cable"

The transport controls work but no faders movement on dm3200 or protools
the firewire is non existent. ..

my question
Is it because of the osx version I have on imac?
Ive tried to update drivers
and install firewire update to 1.22
they both say successful install but no recognition on dm3200 or imac

I currently have firmware version 1.10 for card. I can't update that to 1.22 for some reason.
Even then. the update I have on imac too new ??

Imac was purchased with this so can I go down to a applicable and operable version??
Many Thanks

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