- Joined
- Dec 5, 2012
- Messages
- 12
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Hello all, thanks in advance for taking time to read/respond. Have setup in title, using for a year trouble free in Window 7 64. Recently updated to Windows 8 Pro 64, in so doing have had "driver offline" issue in DM3200 since. Have unsuccessfully tried the following solutions:
1. Updated driver to current suggested for Windows 8
2. Attempted communication in Windows 7 environment (dual boot machine, was working before updating other partition to 8)
3. Replaced with several different firewire cards (PCI-E, VIA chipset)
4. Attempted communication with another pc running Windows 7 64.
5. Replaced with several firewire cables
6. Reset DM3200 to factory settings
7. Updated DM3200 and IF FW to latest firmware
8. Used backup bios jumper in IF FW
9. Removed/inspected/replaced IF FW
None of the computers/setups can see the DM3200, when removing the cable or shutting down computer the status changes from driver offline to no cable.
I am in the middle of a project and making great headway, unfortunately I have not got the budget to replace this card, am discouraged that it would fail so rapidly and am not hopeful in receiving a warranty replacment, though it was purchased new from authorized dealer. Any suggestions on how to resolve would be greatly appreciated.
Thanks again!
1. Updated driver to current suggested for Windows 8
2. Attempted communication in Windows 7 environment (dual boot machine, was working before updating other partition to 8)
3. Replaced with several different firewire cards (PCI-E, VIA chipset)
4. Attempted communication with another pc running Windows 7 64.
5. Replaced with several firewire cables
6. Reset DM3200 to factory settings
7. Updated DM3200 and IF FW to latest firmware
8. Used backup bios jumper in IF FW
9. Removed/inspected/replaced IF FW
None of the computers/setups can see the DM3200, when removing the cable or shutting down computer the status changes from driver offline to no cable.
I am in the middle of a project and making great headway, unfortunately I have not got the budget to replace this card, am discouraged that it would fail so rapidly and am not hopeful in receiving a warranty replacment, though it was purchased new from authorized dealer. Any suggestions on how to resolve would be greatly appreciated.
Thanks again!