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- Jan 10, 2022
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- Model 16
I've been using a Sandisk SDSDXXY-256G-GN4IN, purchased two weeks ago, and am now getting the "Invalid Card. Change Card" error. I was able to record to and playback from this drive until today.
This card is on the compatible devices list, the first item on the list, actually, so I expect that it should function properly. I am able to access the card successfully from other devices. Various formatting options do not help. It is not possible to format the card on the device proper, as this yields "Invalid Card. Change Card" after inserting the card in the slot on the board. Clicking the jog wheel to acknowledge "init MBR" does not help- it continues to display "Invalid Card. Change Card".
Furthermore, there's no way to acknowledge this error and then navigate the system menus to perform on-board card initialization as any attempt to insert the card yields the same "Invalid Card. Change Card" error.
Does anyone know of a way to extract device logs to aid in further troubleshooting of this issue?
Firmware rev. is 1.32.0038
This card is on the compatible devices list, the first item on the list, actually, so I expect that it should function properly. I am able to access the card successfully from other devices. Various formatting options do not help. It is not possible to format the card on the device proper, as this yields "Invalid Card. Change Card" after inserting the card in the slot on the board. Clicking the jog wheel to acknowledge "init MBR" does not help- it continues to display "Invalid Card. Change Card".
Furthermore, there's no way to acknowledge this error and then navigate the system menus to perform on-board card initialization as any attempt to insert the card yields the same "Invalid Card. Change Card" error.
Does anyone know of a way to extract device logs to aid in further troubleshooting of this issue?
Firmware rev. is 1.32.0038
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