Hi everyone, I'm new here!
I try to resolve an issue :
I just got a Tascam US-20x20. This is a second-hand unit.
I've tried it on Pro Tools 12 and Reaper and I get the same problem :
A lot of digital crackles!
They appear only when I playback my recordings.
The audio recorded is not altered by crackles, this is just a monitoring issue.
The problem appears randomly. Sometimes it's ok, sometimes it's not.
Here is a list of everything I tried to resolve this :
- I disabled all Windows built-in audio devices in my system.
- I changed buffer size to all available values - no luck!
- I uninstalled/reinstalled Tascam drivers
- My Tascam firmware is up to date.
- I tried to change the USB 3.0 port where I plug my audio unit (there are 2 USB 3.0 and 1 USB 2.0 ports on my laptop).
- I tried to plug the unit with a USB 2.0 cable on my USB 2.0 port.
- I disabled wifi
- I uninstalled/reinstalled USB 3.0 drivers in Windows
- ASIO is selected in both Pro Tools and Reaper
- I tried to power on the unit while the OS is up and running
- I tried to power on the unit before powering on the computer
- When I monitor CPU and RAM in Windows task manager, this is OK (CPU less than 20% and RAM less than 40%)
- When I read audio and video files in Windows with the DAW closed, no problem, no crackles!
Still crackles during the playback in the DAWs!!!
My config :
Lenovo Y50-70
i5 2.90 Ghz
8 GB RAM
Windows 10 up to date
Thanx so much for your help!
I try to resolve an issue :
I just got a Tascam US-20x20. This is a second-hand unit.
I've tried it on Pro Tools 12 and Reaper and I get the same problem :
A lot of digital crackles!
They appear only when I playback my recordings.
The audio recorded is not altered by crackles, this is just a monitoring issue.
The problem appears randomly. Sometimes it's ok, sometimes it's not.
Here is a list of everything I tried to resolve this :
- I disabled all Windows built-in audio devices in my system.
- I changed buffer size to all available values - no luck!
- I uninstalled/reinstalled Tascam drivers
- My Tascam firmware is up to date.
- I tried to change the USB 3.0 port where I plug my audio unit (there are 2 USB 3.0 and 1 USB 2.0 ports on my laptop).
- I tried to plug the unit with a USB 2.0 cable on my USB 2.0 port.
- I disabled wifi
- I uninstalled/reinstalled USB 3.0 drivers in Windows
- ASIO is selected in both Pro Tools and Reaper
- I tried to power on the unit while the OS is up and running
- I tried to power on the unit before powering on the computer
- When I monitor CPU and RAM in Windows task manager, this is OK (CPU less than 20% and RAM less than 40%)
- When I read audio and video files in Windows with the DAW closed, no problem, no crackles!
Still crackles during the playback in the DAWs!!!
My config :
Lenovo Y50-70
i5 2.90 Ghz
8 GB RAM
Windows 10 up to date
Thanx so much for your help!
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