Tascam DP-24SD import issues

[Ellegaard]

I export tracks from Cubase 14 in order to import them on the Tascam but they don't show up in Audio Depot. I'm pretty sure I'm not saving or sending them to the correct location. On the computer I send the tracks to the MUSIC folder in (D) DP-24SD. I've also tried sending to (D) AudioDepot and the files are showing both places. I can open and play them from there on the PC so I believe export as such is OK. No error messages from the Tascam.
What am I doing wrong? Any suggestions would be much appreciated.

 

[Mark Richards]

Welcome to the community, @Ellegaard.

The information you need is in the "Equipment Related Tips" sticky thread at the top of the portastudio subforum, and expands on the steps found in the owner manual. The first post of the sticky is the index to the content.

Also, videos 8D and 8F in the Tutorial Videos sticky walk you through the process.

 

[-mjk-]

My guess is bit depth/sample rate mismatch.

Plus you won't see them on the DP with it connected by USB. You have to disconnect and then try to import from the Audio Depot (not the Music folder).

 

[Ellegaard]

Bit depth/sample rate are the same on both devices.

On the PC things look OK I think. Nothing in Audio Depot on the Tascam after disconnection. No import option shown only export