Hi everybody. I'm a longtime Tascam user and just bought a Model 24-- I've been dreaming of getting one for a year and found one used at a lower price.
I finally got the opportunity to fire it up tonight and discovered that the jog wheel's "push enter" function isn't functioning at all. It can scroll through menu options so it doesn't seem to be a connection problem, but I can't select anything or format an SD card.
I'm suspecting that it's a mechanical problem with the knob component. I sent a support request to Tascam to see whether I could order a replacement knob assembly, but typically in this scenario I'll only get back a recommendation that I get whatever device I'm asking about professionally serviced.
I thought I'd come here and see whether anybody has had a similar problem and found a way to fix it without costly servicing-- or, ideally, has discovered it just needed some cleaning or something!
I'd appreciate any insight at all, and thanks.
I finally got the opportunity to fire it up tonight and discovered that the jog wheel's "push enter" function isn't functioning at all. It can scroll through menu options so it doesn't seem to be a connection problem, but I can't select anything or format an SD card.
I'm suspecting that it's a mechanical problem with the knob component. I sent a support request to Tascam to see whether I could order a replacement knob assembly, but typically in this scenario I'll only get back a recommendation that I get whatever device I'm asking about professionally serviced.
I thought I'd come here and see whether anybody has had a similar problem and found a way to fix it without costly servicing-- or, ideally, has discovered it just needed some cleaning or something!
I'd appreciate any insight at all, and thanks.